Parties and which document applies
Customers use the platform under the Adviser IQ Subscription Agreement between Adviser IQ Ltd ("Adviser IQ") and the customer firm ("Customer"). This page summarises it. If they ever differ, the Subscription Agreement applies.
Licence
Subject to payment, Adviser IQ grants the Customer a non-exclusive, non-transferable right to use the platform for its internal business purposes, for the number of licences in the agreement. Each user needs their own licence.
Fees
Fees are set out in Schedule 1 of the agreement and collected by GoCardless Direct Debit: per-licence charges monthly or annually in advance; AML/ID check, business check and optional service fees monthly in arrears. Refunds and credits are as set out in our Refund Policy.
Acceptable use
The Customer must comply with the Acceptable Use Policy and all applicable laws.
Data protection
Where Adviser IQ processes personal data on the Customer's behalf, Schedule 2 of the agreement — summarised in our Data Processing Agreement — applies.
Intellectual property
Adviser IQ retains all intellectual property rights in the platform. The Customer retains rights in its own data.
Liability
Adviser IQ's total liability in any 12-month period is capped at the charges the Customer paid in that period. The cap does not apply to death or personal injury caused by negligence, fraud, breach of confidentiality, a breach of data protection obligations resulting in a personal data breach, a security incident caused by failing to keep the agreed security measures, or gross negligence or wilful misconduct.
Term and termination
The agreement runs for a minimum term of 12 months and renews for further 12-month terms unless either side gives 30 days' written notice before the end of the current term. Either side may end it on written notice if the other commits a material breach not put right within 30 days of notice, or becomes insolvent. Adviser IQ may suspend access for non-payment only after written notice and a reasonable chance to pay.
Governing law
These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.