Case Tracking

Every case, every stage, every milestone.

From enquiry to completion. Visual timelines, auto-updated milestones, intelligent blocker detection, and automated follow-up with solicitors and lenders.

Capabilities

What's in the box.

Visual case timelines

See every case's journey: fact find, DIP, valuation, offer, exchange, completion, in one clear view.

Milestone alerts

Automatic alerts for upcoming completion, exchange delays, offer expiry, and valuation returns.

Party tracking

Solicitor, surveyor, lender contact, and BDM, each tracked per case with communication history.

Blocker detection

AI spots stalled cases and suggests the action most likely to unstick them.

Document completeness

Real-time packaging score. Know if a case is submission-ready or what's outstanding.

Auto-liaison

Weekly update emails to solicitors and lenders. Responses parsed into case notes automatically.

Time-in-stage tracking

Compare each case's time-in-stage against your firm's historical averages. Spot outliers early.

Conditional conditions

Lender offer conditions tracked individually until each is cleared.

Completion coordination

Completion day choreography: final checks, client comms, first-payment schedule.

A look inside

The workspace

Adviser IQ · Case · 45 Market Street
Fact find
DIP
Valuation
Offer
Exchange
Completion
Fact find
DIP
Valuation
AI insight
Adviser IQ spotted a pattern and drafted the next action, pending your approval.
Real workflows

How firms actually use it.

The case that's gone quiet

Adviser IQ detects a case that hasn't progressed in 14 days and proposes the specific action that's most likely to unstick it, based on similar cases in your history.

  • ✓Automatic blocker detection
  • ✓Firm-specific pattern learning
  • ✓Draft email to responsible party
  • ✓Escalation path if unresolved
Integrated by design

Connected to the parties that matter

Solicitor emails, lender portals, valuation reports, all parsed automatically into case updates.

Ready when you are

See it in your firm.

Book a 60-minute personalised demo. We'll show the feature against your workflow.