Data controller
Adviser IQ Ltd, a company registered in England and Wales, is the data controller for personal data collected via this website and platform. Contact: privacy@adviseriq.co.uk.
Data we collect
Identity data (name, firm), contact data (email, phone), technical data (IP address, device), usage data (pages visited, features used), and marketing preferences. Platform customers also share client and case data under a separate Data Processing Agreement.
Legal basis
We rely on contract (to provide the service), legitimate interests (security, product improvement, analytics), consent (marketing), and legal obligation (statutory record-keeping).
Retention
We retain personal data for the period set out in our Data Retention Policy, typically for the duration of the customer relationship plus six years.
Your rights
You have rights to access, rectification, erasure, restriction, portability, objection, and to withdraw consent. Submit requests via Subject Access Request.
International transfers
Personal data is stored within the UK and EEA. Any transfers outside those regions are made under UK IDTA or EU SCCs with supplementary safeguards.
Changes
We may update this policy. Material changes are notified by email and posted to this page at least 30 days before they take effect.