Client Management

Every client, completely understood.

Rich client profiles that unify case history, communications, documents, and compliance status. Your client's full story — not a contact card.

Capabilities

What's in the box.

Rich client profiles

Full household, employment, income, dependants, objectives. Structured where it matters, flexible where it doesn't.

Unified timeline

Every email, call, meeting, and portal message — in chronological order, searchable, filterable.

Document vault

Every document tagged, versioned, linked to cases. Find anything in seconds.

Vulnerability tracking

Consumer Duty-aligned vulnerability flags with rationale and review dates.

Household linking

Partner, joint applicants, dependants — linked properly so advice reflects the whole household.

Life event detection

AI scans communications and surfaces signals: new baby, divorce, job change, retirement.

LTV scoring

Client lifetime value calculated automatically. Rank by expected future revenue.

Review cycle

Annual reviews scheduled automatically with pre-filled agenda from the client's last 12 months.

Consent & preferences

Marketing consent, channel preferences, language preferences — tracked and audit-logged.

A look inside

The workspace

Adviser IQ · Client profile · Maxwell household
Overview
Timeline
Documents
Cases
Protection
Compliance
Overview
Timeline
Documents
AI insight
Adviser IQ spotted a pattern and drafted the next action — pending your approval.
Real workflows

How firms actually use it.

From lead to client in one form

New enquiry → AI pre-fills from the enquiry form → adviser reviews → profile live in under 60 seconds.

  • Form capture from website
  • AI pre-fills from email context
  • Duplicate detection
  • Referred-by auto-linked
Integrated by design

Connected across your stack

Client profiles enrich automatically from your indexed M365 or Google emails, calendar events, and uploaded documents. No manual data entry.

Ready when you are

See it in your firm.

Book a 30-minute personalised demo. We'll show the feature against your workflow.