Case Tracking

Every case, every stage, every milestone.

From enquiry to completion. Visual timelines, auto-updated milestones, intelligent blocker detection, and automated follow-up with solicitors and lenders.

Capabilities

What's in the box.

Visual case timelines

See every case's journey — fact find, DIP, valuation, offer, exchange, completion — in one clear view.

Milestone alerts

Automatic alerts for upcoming completion, exchange delays, offer expiry, and valuation returns.

Party tracking

Solicitor, surveyor, lender contact, and BDM — each tracked per case with communication history.

Blocker detection

AI spots stalled cases and suggests the action most likely to unstick them.

Document completeness

Real-time packaging score. Know if a case is submission-ready or what's outstanding.

Auto-liaison

Weekly update emails to solicitors and lenders. Responses parsed into case notes automatically.

Time-in-stage tracking

Compare each case's time-in-stage against your firm's historical averages. Spot outliers early.

Conditional conditions

Lender offer conditions tracked individually until each is cleared.

Completion coordination

Completion day choreography — final checks, client comms, first-payment schedule.

A look inside

The workspace

Adviser IQ · Case · 45 Market Street
Fact find
DIP
Valuation
Offer
Exchange
Completion
Fact find
DIP
Valuation
AI insight
Adviser IQ spotted a pattern and drafted the next action — pending your approval.
Real workflows

How firms actually use it.

The case that's gone quiet

Adviser IQ detects a case that hasn't progressed in 14 days and proposes the specific action that's most likely to unstick it, based on similar cases in your history.

  • Automatic blocker detection
  • Firm-specific pattern learning
  • Draft email to responsible party
  • Escalation path if unresolved
Integrated by design

Connected to the parties that matter

Solicitor emails, lender portals, valuation reports — all parsed automatically into case updates.

Ready when you are

See it in your firm.

Book a 30-minute personalised demo. We'll show the feature against your workflow.